Monday, November 22, 2010

Ec Customs stand's behind their work - Warranty


EC Customs, INC warrants to the original buyer or transferee of each vehicle manufactured that all parts (except electronics, which are warranted by their manufacturer) installed by EC Customs; will be free from defects in material and workmanship, under normal use.

In the event of a warranty claim, EC Customs reserves the right at its discretion to replace or repair the defective part. The vehicle owner is required to contact EC Customs within 48 hours of discovery of a possible warranty claim to determine if such is covered under warranty. Arrangements can be made to determine when and where the vehicle will be repaired. Failure to report a possible warranty claim that results in aggravation of problem can and will void the warranty of such part at EC Custom’s discretion. It is the sole decision of EC Customs to determine if the vehicle will be repaired at its Villa Park location or at another authorized agent. Any revenue lost, additional costs, or other incidental charges will not be covered by EC Customs.

BODY AND FRAME

EC Customs warrants to the original owner or transferee that the chassis and frame of their vehicles will be free of defects under normal use and care for a period of 5 years or 100,000 miles (whichever comes first). This shall include but not be limited to bending, sagging, cracking or breaking. Suspension components are covered for one year or to the extent of the manufacturer.

PAINT

EC Customs also warrants to the original buyer only that the custom paint on the vehicle will be free, under normal use and care from defects in material and workmanship for a period of 1 year from the initial date of purchase.

INTERIOR/UPHOLSTERY

EC Customs warranties for one year all installation and craftsmanship associated with its conversions, from date of delivery. Normal wear and tear, or accidental /intentional damage will not be covered under warranty. Any after-market components will be covered by that particular manufacturer’s warranty and precedes any warranty from EC Customs.

ELECTRONIC COMPONENTS

EC Customs forwards all warranties given by their manufacturers for electronic components that are installed as part of their conversion to the original owner or transferee. These include but are not limited to Alternators, Control Units, TV’s, LCD Screens, Stereo Systems, DVD Players, VCR Tuners, Video Game Units, and Light sources. To the degree of installation and workmanship, EC Customs warranties all for 1 year unlimited mileage.

ELECTRICAL

EC Customs warrants all electrical installation for a period of 1 year from the date of purchase. Any alterations to the electrical system by any outside party other than EC Customs or an authorized agent will void the electrical warranty. EC Customs shall have no liability to either the original purchaser or their transferee for any defects or damage caused by the use of parts or service which are not authorized by EC Customs or any parts and material which have been subject to misuse, negligence or accidents.

This warranty covers only parts, custom fabrications, equipment and labor added by EC Customs and specifically do not cover any items warranted by the manufacturer of the chassis. The original manufacturer has the discretion of accepting a modified vehicle for warranty work.

Nothing contained herein may modify, limit or disclaim any implied warranties that are guaranteed under any applicable state or federal law.

No comments:

Post a Comment